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Resources for IT Professionals 

The Division of IT manages a broad scope of technology services for the Colorado State University System with the support of distributed IT for local impact. Our team is dedicated to ensuring that IT professionals have access to the tools and resources they need to successfully support their users. Explore the resources below specifically tailored to the needs of IT professionals.

System Status Check the current status of Division of IT services and subscribe for updates. Get Help If you need assistance, we’re here to help! Submit a help request for support. Find Resources & Services Browse our extensive library of self-help articles and view a full list of our service offerings. IT Community Join the CSU IT Community to get involved, stay informed, and make connections with your peers.

Process & Policy

Find guidelines and procedures for IT operations and project management.

IT Governance IT Governance at CSU guides university-wide IT decisions, aligning policies, risks, resources, and strategy with overall institutional goals. IT Policies Visit the Policies & Standards page to find information about University IT policies as well as Division of IT standards. Submit a Project Request Submitting a project request is the first step toward evaluating the needs and resources for completing an IT initiative. Security Exemption Request Request for exemption from CSU IT Security Policy for a device, application, or another applicable object within CSU System.

Functional Groups

The university’s IT landscape is comprised of various functional groups, each focusing on specific aspects of technology and support. Some functional groups have specific responsibilities, such as managing network connections or overseeing resource distribution. Others serve as collaborative platforms, offering IT professionals the opportunity to share knowledge, discuss best practices, and find solutions to common challenges. While the list below provides an overview of some key functional groups, it is not exhaustive, as the IT landscape is constantly evolving to meet the needs of the university community.

Subnet Managers

Subnet Managers work directly with the Networking & Telecommunications team in the Division of IT to manage local network connections.

Resource Coordinators

Resource Coordinators manage distribution lists, shared mailboxes, Microsoft Teams, and more through the Resource Coordinator Tools.

CSU IT Community

The CSU IT Community consists of IT professionals at CSU sharing and seeking advice on best practices in IT and cybersecurity in higher education. It serves as one of the primary communication channels for the Division of IT to disseminate information to the distributed IT community.

Cross Campus Support

The CSU Cross Campus Support Microsoft Team is the place to share tips and helpful information for IT staff in help desk roles.

Web Developers

The CSU Web Developers Microsoft Team is the place to share tips and ask questions for IT staff in web development roles.

Fort Collins Community Network

Fort Collins Community Network (FCCN) is an unincorporated association of public entities in northern Colorado that participate in collaborative networking.