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Experience and Collaboration

Units within the Experience and Collaboration department support the teaching, research, and service mission of the University through technology operations.

Leadership

The Assistant Vice President for Experience and Collaboration role is currently vacant. While the department’s leadership role is in transition, oversight is being shared by the Division of IT Senior Leadership Team to ensure continuity and support.

Units

Academic Technology

The Academic Technology team supports CSU’s learning environment through a variety of services tailored to help strategize, design, develop and integrate technologies to improve learning outcomes. Services provided include classroom audio/video maintenance and support and operating learning management systems.
Leadership: Desiree Bautista, [email protected]

Enterprise Collaborative Services

The Enterprise Collaborative Services teams manage productivity, collaboration, and communication applications and services used campuswide. Services include software licensing, endpoint management system service, and Microsoft system operations.
Leadership: Lance Baatz, [email protected]

Computer Support Services

The Computer Support Services team is the frontline IT support and provides technical help, troubleshooting, device set up and assistance, training at CSU Fort Collins, CSU Pueblo, and Spur campuses.
Leadership: Adam Fedrid (interim), [email protected]

IT Service Management

The Division of IT operates under an IT Service Management (ITSM) model and includes a Service Desk providing a single point of entry for support of provided IT services.
Leadership: Adam Pocius, [email protected]