Understanding the IT Governance Request Process
IT Governance requests are a way to surface technology-related ideas, needs, or challenges that may influence CSU’s strategy, policies, or shared resources. Submitting a request helps ensure proposals are aligned with systemwide priorities, receive input from the right stakeholders, and make effective use of resources. Whether you’re exploring a new solution, identifying a technology gap, or proposing an improvement with potential impact across campuses, this form is your first step in the review and prioritization process. Complete the form below to begin.
Understanding the IT Project Approval Process
When a project is requested, it undergoes an initial IT Governance review to determine if it is a service request or operational in nature. If deemed a project request, the IT Governance workflow is initiated.
Get started by submitting a project request using the links below or learn more about the project approval process.
2. Submit an IT Project Request
Project requests are a way to propose a new application, update, or change that may require significant resources, planning, or coordination. Complete the project request form to begin the IT Governance review process.
Submit a Project Request3. Submit a Service Request
Review the IT Service catalog to submit a service request (common requests that can be done without IT Governance approval) or notify the team of an issue (unplanned disruption or error that needs corrected). These requests will be routed directly to the technical team for triage.
Review the IT Service Catalog